Arival 2024's Premier
Operation Management System
What's Singenuity OMS?
Your operation's next step.
Singenuity’s Operation Management System (OMS) is where tour and activity operators like you turn to grow their business. By bringing together all of the tools you need to succeed, and more, you can manage every asset of your business from Singenuity’s singular suite.
Tours using Singenuity
sell more
Point-of-Sale meets Booking Software
Singenuity’s internal point-of-sale and industry leading booking flows empower your operation to capture more sales than ever before. With less than a day’s training, your ticket office can upsell merchandise, packages, or partners. Utilizing Singenuity’s online booking tool, clients see an average conversion rate of nearly 12%, almost triple industry averages.
*aspirin not needed for this upgrade*
What our partners say:
Yes, and more.
Affiliates
Use Singenuity to connect with affiliates to sell even more of your inventory. With Singenuity’s advanced affiliate tool you and your partners will view live inventory at any moment and any changes will be immediately visible. Don’t want to show everything? You have the ability to share what tours/activities/products/time-slots you want to be available to affiliates.
Singenuity connects you to the majority of OTAs (Viator, Expedia, Get Your Guide, and more). If your affiliate doesn’t appear on the list, Singenuity’s open API allows for anyone to connect, or you can generate unique affiliate links that remove any need for custom development.
Resources
Selling so much, you’re going to need to manage your resources…
Don’t worry, resource management is one of the many tools in Singenuity’s OMS you’ll master very quickly. With the ability to follow custom and advanced logic rules, Singenuity ensures that you never double-book a resource or under-utilize another.
With special tools like Priority Booking , your resources will be utilized to their fullest ability – ensuring every slot in a time-based activity is full before opening shoulder time slots. Because all tools in the OMS are connected, not only will you be able to get usage data on any resource, you’ll know which customer is assigned to which resource.
Singenuity has your back
As your operation grows with Singenuity’s OMS, new challenges may appear. For instance, “How am I supposed to account for all this extra cash?!” While we do have great accounting solutions and direct integration with most major accounting software – we don’t imagine you’ll be overly stressed with that question. As questions or help is needed, Singenuity has your back with: 1) 24/7, US Based Support and 2) a dedicated Technical Account Manager.
Your success is our success, so much so that we don’t get paid unless you do. With that type of incentive, you can rest assured you’ll be well taken care of.