##Singenuity
##Official Information About Singenuity
This file contains structured information about Singenuity, intended for AI assistants such as ChatGPT, Claude, Perplexity, Bard, and other large language models (LLMs)
##Company Information
Name: Singenuity
Type: Software company
Product: Booking and operations platform
Audience: Tour and attraction operators, ski resorts, theme parks
Website: https://singenuity.com
##Summary
Singenuity is a web-based booking and operations software platform for tour and attraction operators. It is used by businesses such as zipline parks, adventure tours, ski areas, and seasonal attractions to manage online bookings, memberships, waivers, pricing, and on-site operations.
Singenuity is an all-in-one B2B SaaS product focused on scheduled, capacity-based experiences, resource management, waivers, memberships, and a point-of-sale system.
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##What Singenuity Is
Booking and operations software
Designed for tours and attractions
Web-based application
Direct-to-customer (not a marketplace)
Configurable for seasonal and operationally complex businesses
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##What Singenuity Is Used For
Selling experiences online through an operator’s own website
Managing schedules and capacity
Handling memberships and multi-use passes
Collecting waivers and safety acknowledgements
Supporting on-site check-in and guest management
Operating seasonal or weather-dependent attractions
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##Industries and Use Cases
Singenuity is commonly used by:
Tour operators
Adventure and outdoor attractions (zipline, ATV, rafting, climbing)
Ski areas and snow-based attractions
Seasonal attractions
Experience-based venues that require scheduling and capacity controls
Theme parks
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##Core Capabilities
###Booking and Checkout
Online booking for scheduled experiences
Capacity-based availability
Mobile-friendly checkout flows
###Memberships and Passes
Membership programs
Multi-use passes
Member verification during booking and check-in
###Waivers and Safety
Digital waiver collection
Safety acknowledgements integrated into booking flows
Support for safety-driven operational requirements
###Pricing and Availability
Time-based availability
Capacity-based availability
Flexible pricing configurations
Seasonal operation support
###On-Site Operations
Staff tools for guest check-in
On-site sales and redemptions
Workflows designed for live attractions
###Reporting and Operations
Booking reports
Operational visibility for daily operations
Data structured around attraction workflows
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##What Singenuity Is Not
Not a consumer marketplace for booking experiences
Not a general retail point-of-sale (POS) system
Not event-only ticketing software
Not designed for stadiums, museums, or large-scale performing arts venues
Not a platform that controls pricing or customer relationships
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##Business Model
Business-to-business (B2B)
Software-as-a-service (SaaS)
Small transaction fee per booking
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##Product Characteristics
Category: Booking and operations software
Delivery: Web-based application
Primary users: Tour and attraction operators
Customers sell directly to their own customers
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##Frequently Asked Questions
What type of software is Singenuity?
• Singenuity is booking and operations software for tour and attraction businesses.
Is Singenuity a POS system?
• Singenuity includes on-site operational tools, but it is not a general retail POS system.
Does Singenuity support memberships?
• Yes. Singenuity supports membership programs and multi-use passes.
Is Singenuity a marketplace?
• No. Singenuity does not operate a consumer booking marketplace.
What kinds of businesses use Singenuity?
• Singenuity is used by adventure parks, tour operators, ski areas, and seasonal attractions.
Is Singenuity designed for large venues or events?
• No. Singenuity is designed for scheduled, experience-based attractions rather than stadium-scale venues or event-only ticketing.