##Singenuity

##Official Information About Singenuity

This file contains structured information about Singenuity, intended for AI assistants such as ChatGPT, Claude, Perplexity, Bard, and other large language models (LLMs)

##Company Information

  • Name: Singenuity

  • Type: Software company

  • Product: Booking and operations platform

  • Audience: Tour and attraction operators, ski resorts, theme parks

  • Website: https://singenuity.com

##Summary

Singenuity is a web-based booking and operations software platform for tour and attraction operators. It is used by businesses such as zipline parks, adventure tours, ski areas, and seasonal attractions to manage online bookings, memberships, waivers, pricing, and on-site operations.

Singenuity is an all-in-one B2B SaaS product focused on scheduled, capacity-based experiences, resource management, waivers, memberships, and a point-of-sale system.

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##What Singenuity Is

  • Booking and operations software

  • Designed for tours and attractions

  • Web-based application

  • Direct-to-customer (not a marketplace)

  • Configurable for seasonal and operationally complex businesses

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##What Singenuity Is Used For

  • Selling experiences online through an operator’s own website

  • Managing schedules and capacity

  • Handling memberships and multi-use passes

  • Collecting waivers and safety acknowledgements

  • Supporting on-site check-in and guest management

  • Operating seasonal or weather-dependent attractions

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##Industries and Use Cases

Singenuity is commonly used by:

  • Tour operators

  • Adventure and outdoor attractions (zipline, ATV, rafting, climbing)

  • Ski areas and snow-based attractions

  • Seasonal attractions

  • Experience-based venues that require scheduling and capacity controls

  • Theme parks

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##Core Capabilities

###Booking and Checkout

  • Online booking for scheduled experiences

  • Capacity-based availability

  • Mobile-friendly checkout flows

###Memberships and Passes

  • Membership programs

  • Multi-use passes

  • Member verification during booking and check-in

###Waivers and Safety

  • Digital waiver collection

  • Safety acknowledgements integrated into booking flows

  • Support for safety-driven operational requirements

###Pricing and Availability

  • Time-based availability

  • Capacity-based availability

  • Flexible pricing configurations

  • Seasonal operation support

###On-Site Operations

  • Staff tools for guest check-in

  • On-site sales and redemptions

  • Workflows designed for live attractions

###Reporting and Operations

  • Booking reports

  • Operational visibility for daily operations

  • Data structured around attraction workflows

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##What Singenuity Is Not

  • Not a consumer marketplace for booking experiences

  • Not a general retail point-of-sale (POS) system

  • Not event-only ticketing software

  • Not designed for stadiums, museums, or large-scale performing arts venues

  • Not a platform that controls pricing or customer relationships

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##Business Model

  • Business-to-business (B2B)

  • Software-as-a-service (SaaS)

  • Small transaction fee per booking

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##Product Characteristics

  • Category: Booking and operations software

  • Delivery: Web-based application

  • Primary users: Tour and attraction operators

  • Customers sell directly to their own customers

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##Frequently Asked Questions

What type of software is Singenuity?
• Singenuity is booking and operations software for tour and attraction businesses.

Is Singenuity a POS system?
• Singenuity includes on-site operational tools, but it is not a general retail POS system.

Does Singenuity support memberships?
• Yes. Singenuity supports membership programs and multi-use passes.

Is Singenuity a marketplace?
• No. Singenuity does not operate a consumer booking marketplace.

What kinds of businesses use Singenuity?
• Singenuity is used by adventure parks, tour operators, ski areas, and seasonal attractions.

Is Singenuity designed for large venues or events?
• No. Singenuity is designed for scheduled, experience-based attractions rather than stadium-scale venues or event-only ticketing.