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Tour and Activity Software

What can an OMS do
for tours and activities?

When operating tours and activities, customer experience is king, unfortunately, there seems to be no shortage of demanding tasks that pull your focus away from your customers. That’s why attraction operators love Singenuity OMS, the only operation management system designed specifically for tour and activity operators.

Play Video about Catalina Island Company uses Singenuity to operate all tours and activities across their island.

Operation
Management
System?

In Singenuity’s terms means that all the tools you need to grow your attraction business live within a single suite. But it doesn’t end with a toolkit – The power of Singenuity’s tour and activity software really comes to play in the in the automations and logic that connect those tools. You and your team will control your entire operation on one screen and only one software! Watch old processes disappear and your ability to put your focus back on the customer return.

- Bookings
- Tickets
- Point-of-Sale
- Waivers
- Photos
- Packages
- Affiliates
- Marketing
- Reporting
- Resources
& so much more

Expand Your Market with Affiliates

Use Singenuity tour and activity software to connect with affiliates to sell even more of your inventory. With Singenuity’s advanced affiliate tool you and your partners will view live inventory at any moment and any changes will be immediately visible. Don’t want to show everything? You have the ability to share what tours/activities/products/time-slots you want to be available to affiliates.

Singenuity is already to connected to the majority of OTAs (Viator, Expedia, Get Your Guide, and more). If your affiliate doesn’t appear on the list, Singenuity’s open API allows for anyone to connect, or you can generate unique affiliate links that remove any need for custom development.

Selling so much, you're gonna need to manage your Resources

Don’t worry, resource management is one of the many tools in Singenuity’s OMS you’ll master very quickly. With the ability to follow custom and advanced logic rules, Singenuity ensures that you never double-book a resource or under utilize another.

With special tools like Priority Booking, you’re resources will be utilized to their fullest ability – ensuring every slot in a time-based activity is full before opening shoulder time slots. Because all tools in the OMS are connected, not only will you be able to get usage data on any resource, you’ll know which customer is assigned to which resource, when, why, how, what, where… suffice to say, lack of data wont be an issue.

Make Your Path of Growth a Breeze

As your operation grows with Singenuity’s OMS, new challenges may appear, like “How am I supposed to account for all this extra cash?!” While we do have great accounting solutions and direct integration with most major accounting softwares – we don’t imagine you’ll be overly stressed with that question. As questions or help is needed, Singenuity has your back with:

- Hand-in-hand Onboarding
- 24/7, US Based Support
- A Dedicated Technical Account Manager

Your success is our success, so much so that we don’t get paid unless you do. With that type of incentive, you can rest assured you’ll be well taken care of.

From the Blog