An exit survey is a questionnaire given to guests at the end of their visit to collect feedback about their experience. For attractions and tour operators, exit surveys are an important tool for measuring guest satisfaction, identifying pain points, and gathering insights to improve operations and marketing.

In an all-in-one booking platform, exit surveys can be delivered through:

• Automated emails or SMS triggered after the booking date.

• On-site kiosks or tablets at the exit point of the attraction.

• Mobile-friendly forms linked via QR codes on tickets or receipts.

• Integration with CRM and analytics tools to track responses alongside guest profiles.

Exit survey data can reveal how guests perceived wait times, staff friendliness, cleanliness, and overall value. Operators can use this information to improve services, respond to negative feedback quickly, and highlight positive reviews in marketing.