An API fee is charged by booking platforms or middleware technology providers to enable OTAs and other resellers to send bookings into an operator’s system. These fees are often deducted from the operator’s net payout, reducing already slim margins.

While separate from OTA commissions, API fees combined with reseller commissions can significantly erode operator profitability.

Singenuity takes a different approach. Instead of adding another cost to the operator, Singenuity passes the guest booking fee to the end customer to cover the fixed costs of operating the platform, ensuring operators retain their full net payment while benefiting from a seamless, simple, and scalable service.