A convenience fee is the percentage-based charge added to a ticket or activity purchase that funds the booking software platform. Unlike credit card processing fees (which compensate the payment processor, typically 2–2.5%), the convenience fee compensates the software company for providing the booking infrastructure, check-in tools, reporting, and related services. In the tours-and-activities industry, this fee typically ranges from 2% to 6% of activity revenue and is usually passed through to the guest as a line item on their receipt.