Fraud Protection
Securing bookings, payments, and ticket validation against unauthorized activity.
Fraud protection refers to the tools and processes that prevent unauthorized transactions, fake bookings, and payment scams in an attraction or tour booking system. Because operators sell tickets online, on-site, and through OTAs, fraud protection safeguards both revenue and guest trust by ensuring every transaction is valid.
In an all-in-one booking platform, fraud protection may include:
Secure payment processing → encryption, PCI compliance, and tokenized transactions across POS and online checkouts.
Identity verification → confirming guest details, waivers, or digital signatures before entry.
Ticket validation → scanning QR codes or barcodes to prevent duplicates and fake entries.
API-level protection → blocking suspicious or bot-driven activity from third-party channels and affiliates.
Monitoring & alerts → flagging chargebacks, unusual booking patterns, or high-risk transactions.
Analytics → tracking fraud attempts to adapt security rules and minimize risk.
Fraud protection helps operators reduce financial losses, maintain smooth entry operations, and preserve the integrity of guest experiences.