Manual Workaround Hours

anual workaround hours are the staff time spent bridging gaps between systems that don't share data, such as re-entering guest information, reconciling spreadsheets, or manually cross-checking waiver status.

Manual workaround hours represent a real labor cost even though they rarely appear as a distinct line item on payroll.

Related: This is the core input for the Total Cost of Fragmentation Calculator, and directly feeds the Annual Hours Wasted figure.