Share of Revenue Lost to Fragmentation

Share of revenue lost to fragmentation is the total annual cost of a fragmented tech stack expressed as a percentage of gross revenue, rather than a flat dollar figure.

Expressing the cost this way helps operators compare fragmentation cost across different business sizes, since an operator doing $500K in revenue and one doing $5M in revenue can both lose a similar share of their top line to the same underlying problem.

Related: This is the headline metric produced by the Total Cost of Fragmentation Calculator.