Rain Check Policy

A rain check policy lets a guest reschedule or receive credit for a visit disrupted by weather, without requiring a full refund.

Outdoor attractions, ziplines, water parks, boat tours, ski resorts, live with weather risk that's outside anyone's control. A clear rain check policy protects guest goodwill by offering an alternative to a lost booking: a rebooking window, a credit toward a future visit, or a partial refund.

Automating rain check issuance inside the booking system, rather than handling it manually case by case, keeps the process fast and consistent, which matters most on the exact days operators are already dealing with weather-driven chaos.