Vendor Sprawl

Vendor sprawl is the gradual accumulation of separate software vendors across an operation's booking, payment, waiver, and communication needs, each added to solve one problem at a time.

Vendor sprawl happens incrementally, which is why most operators don't notice how many vendor relationships they're managing until they audit the full list at once.

Related: Vendor sprawl is the root cause the Total Cost of Fragmentation Calculator is built to measure, add up every vendor relationship to see the true combined cost.