Digital Tipping

Digital tipping lets customers leave a tip electronically, by card, phone, or link, instead of handing staff cash.

Tour and activity operators usually offer tips at online checkout, on a POS screen, or in a follow-up message after the experience, when guests are most likely to tip. Tips can be assigned to a specific guide or pooled across the team.

Why it matters for operators

Many guests no longer carry cash, so digital tipping can raise tips for guides and help with staff retention in seasonal markets. Singenuity offers advanced tipping at checkout or after the experience through its booking system.

Related terms

• Guest experience

• Employee scheduling

• Point of sale (POS)